Technical Support | BST eltromat International

Technical Service with Added Value.

You have to be able to rely on the productivity of your system at all times. That’s why we have established a complete service network which offers you maximum reliability.

Service Technicians with Advanced Knowledge

Highly qualified technicians and engineers are responsible for starting up and optimizing BST systems. If you need repairs or troubleshooting, our expert staff will be with you right away to get you running again. The application expertise of our support team goes above and beyond knowledge of our own products. Our expertise is to your benefit. We ensure that machine failures are minimized and productivity is increased long term. For smooth operation and top results every time.

What Our Service Technicians Do for You

  • Starting up the system
  • Advising on the system’s application and operation
  • Process analysis and documentation for accuracy (e.g. regarding register behavior)
  • Maintenance
  • Repairs
  • Troubleshooting
  • Consulting on BST product portfolio
  • Suggesting ways to optimize processes
  • Much more

Quick Replacement Parts Service and Repairs

BST systems are extremely reliable. However, if a problem should arise, quick repair or replacement of parts is crucial. Our repairs and replacement parts service is there when you need immediate assistance. We send parts worldwide using the fastest-possible shipping methods. Replacement parts that you receive from us have been extensively tested and configured specifically for your system. Replacement parts for BST products are guaranteed to be available for the long term.