Our Service, Your Benefits

BST eltromat International represents first-class solutions for web guiding, web inspection, 100% inspection, color measurement, register control, and automation.

As such, we constantly remain focused on keeping you, as our customer, at the center of everything we do. Working every day and being fully committed to offering you even better solutions for your applications.

Partnership with Service Plus

BST eltromat is a partner you can cooperate with smoothly. We will impress you with

  • reliable expertise,
  • pioneering technology,
  • maximum customer orientation, and
  • exceptional services, which will take you to the next level.

 

BST eltromat Service: Your Benefits

  • Comprehensive services from a single source: system assembly, start-up and operator training courses, maintenance, remote access, and troubleshooting
  • Expert support for all web converting industries
  • Expert advice, if required, from as early as the project planning and conception phase
  • Customized system configuration for optimal integration into the production processes
  • Extensive experience with more than 100,000 installations
  • International presence with over 80 engineers working in the field and service centers in ten countries
  • Maximum customer focus
  • Quick response times
  • Long-term quality assurance with a complete service
  • Customized training courses, targeted to the application, specifically adapted to the target group – on-site at the client’s company or at the BST eltromat Training Center
  • Technical service by highly qualified specialist staff
  • Fast replacement parts and repairs service
  • Extensive remote access and consulting from the BST eltromat Help Desk, from analyzing problems to fixing them.