Technical service with added value.
You have to be able to rely on the productivity of your system at all times. We know this - and that is why we have established a complete service network which offers you maximum reliability.
Service Technicians with advanced knowledge
Highly qualified technicians and engineers are responsible for starting up and optimizing BST eltromat systems. You need repairs or troubleshooting, our expert staff will be with you right away to get to work. The application expertise of our support team goes well above and beyond knowledge of just our own products. Our expertise is your advantage: We ensure that machine failures are minimized and productivity is increased in the long term. For a smooth operation and top results every time.
Our Service Technicians can do many things for you, including:
- Starting up the system
- Advise on the system’s application and operation
- Process analysis and documentation for accuracy (e.g. Regarding register behavior)
- Advise on BST eltromat product portfolio
- Suggest ways to optimize processes
- and much more
Replacement parts service and repairs in the minimum amount of time
BST eltromat systems are extremely reliable. However, if a problem should arise, quick reparation or providing replacement parts in the meantime is crucial. You will benefit from our repairs and replacement parts service at times when you need immediate assistance. We send parts worldwide using the fastest possible shipping methods. Replacements parts that you receive from us have been extensively tested and configured specifically for your system. The supply of replacement parts for BST eltromat products is guaranteed for the long term.